Cookie policy


We use different types of cookies to make our website easier to use, to better tailor and personalise our services, and to analyse the use of our website.

What are cookies?

Cookies are simple small text files, which we store on your computer/browser if you agree. These files are safe for your computer, laptop, tablet and telephone. They are not viruses.

Which cookies do we use?

First of all, we have cookies we need to use. These cookies are needed to provide you with the service you have requested (for example, to be able to log in on our website and use the shopping cart). Our website cannot operate without these cookies.

We also use Google (Universal) Analytics-cookies to collect statistics and to obtain reports on the use of our website. This enables us to understand how visitors use our website and we are able to improve the quality and effectiveness of our website as a result. We may obtain personal data from our analytical cookies. Please consult our Privacy Policy here for more information on this. Google may also use your personal data for its own purposes, over which we have no control, for example, to compare performances of websites and for the improvement of its Analytics services. If you agree to this cookie policy, you also give consent for this processing by Google. We also work with Google Adwords.

Furthermore, we create a profile with the aid of tracking cookies on the basis of your on-line behaviour, which we use to target advertisements to your personal preferences. Our website is personalised by means of tracking cookies to make use of the website easier and more enjoyable. If personal data is processed by tracking cookies, we do this in accordance with the requirements of the UK data protection legislation. Please consult our Privacy Policy here for more information on this.

Our website also contains links to social media. When you click on one of these links, these websites may also use cookies, over which we have no control, for example, they may use cookies to recognise you as a user. To understand which cookies are used by the relevant parties and how they handle cookies, we recommend that you consult the privacy policy and cookie policy on these websites.

How long are the cookies stored?

We store cookies for a period varying from a few minutes to some years. We register how consent was obtained from the user for the use of the above-mentioned cookies, how you, as a user, have been informed of the use of cookies, and when your consent thereto was obtained. We store this information in accordance with the principles of UK data protection legislation, and for a maximum period of five years.

How can you remove cookies?

You can remove the cookies we have stored yourself. The method used often differs per browser. You can find more information on this in the 'help' option in your browser. If you have deactivated the use of cookies in your settings, you can still use most parts of our website. However, we would like to point out to you that our website does not work as well without cookies.

Changes

We reserve the right to amend our Cookie Policy. We therefore recommend that you regularly consult this Cookie Policy.

This Cookie Policy was last amended on January 4th, 2016.

If you have questions or need assistance, please contact us at:

0845 601 2225 (opening hours 8.30 - 5.00)

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